Policies
Legal information and resources for using the Taskmann platform
Please note that Taskmann Services Inc may be referred as Taskmann for simplicity throughout the Policies.
Overview of trust and Safety.
Taskmann is committed to creating a customer oriented and safe experience.
Security of Personal Information
Security of personal information on our users and taskers is our utmost priority. Any sensitive information provided is handled carefully in accordance with our Privacy policy.
Background Checks
All Canadian taskers undergo an extensive screening process before they can join our community. This included the review of their profiles, an intensive interview process, identity check and a criminal background check within the Canadian Police information Center(CPIC) database.
Taskmann customer satisfaction Pledge
Customer satisfaction is our priority, should any issues occur during/after a task, please contact us within 5 business days to open a claim Please note that the Customer Satisfaction pledge is secondary to any insurance policies you have in place including medical, renters, homeowners, or other umbrella companies insurance policy. For more information, please visit the Customer satisfaction page.
Dispute Resolution Process
Our customer support team is available to review and make decision regarding disputes. Please note that we are dedicated to providing an exceptional customer service experience and any claim will be assessed on a case-by-case basis. If you have any relevant documentation such as invoice, pictures, or videos to support your claim, please submit them as they will be required to support your claim. A link will be provided by our customer service representative to submit your documents.
Taskmann Guidelines
We would like to thank you for supporting and safeguarding a welcoming environment.
Our guidelines were created to make every experience feel secure, polite, and enjoyable. They are applicable to all users of the Taskmann platform including but not limited to Taskers, customers, and companies. Additionally, in some cases, where we become aware of conduct outside the Taskmann Marketplace Platform—including, but not limited to, information from other platforms—that may endanger the platform’s security, our policies also apply to that conduct.
The guidelines below help explain some of the kinds of positive community engagement on the Taskmann platform.
Not abiding to any one of our guidelines may constitute a breach or violations of terms of your agreement with uber and may result in the loss of access to Taskmann platform.
We update our guidelines regularly so please make sure you are up to date with the most recent Taskmann Guidelines.
Please take a moment to read them.
The community guidelines apply to everyone that signs up for a Taskmann account.
Respect
We value respect as our community is fairly diverse. By respecting each other, we help create a safer experience for everyone. You are expected to exercise good judgement and behave decently towards other people. The actions you take while using Taskmann platform can have a big impact on the safety and comfort of others. That is why we ask you to behave in a way you would like to be treated yourself.
Taskmann is a firm that opposes racism. Regardless of background, we are dedicated to establishing a secure and friendly environment for everyone. Be aware that you might engage with people in the Taskmann community who don’t look like you, don’t think like you, or come from different backgrounds. Please be mindful of those variations. The Taskmann Platform will not accept discrimination based on race or any other legally protected characteristic, and violators risk losing access to the applications. Additionally, you can notify Taskmann if you see discrimination occurring, and we will deal with any reports in accordance with our standards.
We think that everyone should experience encouragement and a sense of belonging while interacting with other members of the Taskmann community. We have established rules and guidelines regarding physical contact, sexual assault and misconduct, unpleasant and threatening behavior, post-trip contact, discrimination, and property damage because of this.
Respect can also be earned by your actions in addition to your words. For instance, make every effort to arrive on time for your appointment. It’s also polite not to yell, curse, or slam doors. Additionally, by picking up after yourself, whether it be by taking your garbage home or wiping up a spilled beverage, you’ll contribute to everyone else’s enjoyment of the journey.
Every day, we put forth a lot of effort to make everyone’s experiences safer. We prioritize your safety. These standards were created with such in mind.
Follow the law
Every user of the Taskmann Platform is expected to do their share and abide by pertinent laws and regulations. We are committed to upholding all applicable laws and gaining your trust.
Your Feedback Matters
We make it simple for you to inform us immediately via the app or by getting in touch with the Taskmann Support team if anything happens, whether it’s good or bad. Your opinion is valuable to our team as we work to continuously improve our standards and procedures. This allows us to take the necessary steps to maintain the currency of our standards as technology advances.
Sexual assault and misconduct
We all value our privacy and personal space. It’s acceptable to converse politely with other individuals. However, don’t make remark about someone’s attractiveness or inquire about their single status. Any form of sexual misbehavior or assault is forbidden. Sexual contact or activity that is done without the other person’s express consent is referred to as sexual assault and misconduct.
An Individual privacy and space should be maintained. The list that follows, while offering instances of improper behavior, and is not all-inclusive:
- Do not ask personal questions
- Do not comment on physical appearances
- Do not Flirt
- Do not display indecent materials
Rude behavior
It is not acceptable to behave aggressively, confrontationally, or harassingly. Avoid using words, gestures, or body language that could be interpreted as disrespectful, threatening, or discriminating. The list that follows is not all-inclusive but does include examples of threatening or impolite behavior:
- Do not share graphic images or harmful content
- Stay away from personal topics
- Do not make verbal or physical threats of violence towards anyone
- Do not use derogatory or discriminatory language
Discrimination
You ought to constantly feel secure and welcomed. We therefore do not allow any racist or discriminatory acts or words, whether directed at the Taskmann Support staff or our taskers or customers. We urge you to approach every interaction with empathy, inclusivity, and the goal of creating a space free from racism and discrimination for everyone. You shouldn’t treat anyone unfairly or in a derogatory way because of things like their race, ethnicity, skin tone, age, disability, gender identity, marital status, pregnancy, national origin, religion, sex, sexual orientation, language, location, or any other trait that is legally protected.
If you are subject to discrimination, please contact us and we will take the necessary steps to prevent that from happening again.
Property Damage
Property damage is never acceptable. Examples include breaking or vandalising a phone or tablet, purposefully spilling food or drink, smoking in a car, causing property damage to a customer, or vomiting as a result of excessive alcohol use or another reason. Outside of normal wear and tear, you are liable for any cleaning and repair costs incurred as a result of property damage.
Safety
Taskmann is dedicated to providing a safe environment for all of our users. That’s why we took an extra step to set out standards for all users.
Account Sharing
Sharing accounts is not permitted. You must register and keep an active account in order to utilise the Taskmann Platform. Never disclose your login, password, or any other account-related personal information with anyone else in order to use the Taskmann Platform. This includes not allowing anyone else to use your account. For instance, there is no exemption and personnel shall complete all aspects of the service themselves.
Follow the laws
Everyone using the Taskmann Platform is responsible for being aware of and abiding by all applicable laws.
Drugs and alcohol
While using the Taskmann Platform, it is never permitted to use drugs or drink alcohol from open containers.
If you are a tasker, you cannot perform any services under the influence of drugs or alcohol unless otherwise approved by Taskmann.
Firearms Bans
All users of Taskmann are banned from carrying firearms or any other items that can be used as a weapon.
Ratings
Customers and Taskers can give and receive ratings, as well as give feedback on how the service went. This feedback system improves accountability and helps create a respectful and safe environment.
Always be respectful and courteous when providing a feedback.
Taskmann uses cookies, unique identifiers, and other similar technologies, like pixels, to distinguish you from other users of our platform, provide our services to you, help collect data and to improve our platform to better serve you. This cookie policy supplements our privacy Policy and explains how and why we use cookies and other similar technologies. Any terms capitalized in this policy and not otherwise defined shall have the same meaning attributed to them in our Privacy Policy.
When you visit our website, your browser may automatically transmit information to the site throughout the visit. We use ‘cookies and equivalent technologies to collect information through our website.
Most browsers accept cookies by default. Cookies can be limited, and you can instruct your browser to decline or delete cookies by changing its setting. If multiple browsers is used, each browser setting must be adjusted to decline or delete cookies. Exhibit A sets out different categories of cookies and how Taskmann uses them to help provide a better service.
Cookies
Cookies are small data files stored on your device that acts as a unique tag to identify your browser.
Persistent cookies are used to personalizing your experience such as: remembering your preferences, support security features, bring you advertising, save your login information for future logins to Taskmann platform, assist in processing service during checkout, hold session information and track user preferences.
Session cookies make it easier for you to navigate our website and expire when you close your browser. We use session id to enable certain feature on Taskmann platform, better understand how you interact with our website, monitor usage by our users and web traffic, track number of entries on Taskmann promotions and contest, and identify visited areas of Taskmann platform.
Flash Cookies may be used to personalize and enhance tour visit. Flash cookies help in storing your preferences or display content based upon what you view on our website.
Pixel tags are tiny graphic images or blocks of code with a unique identifier. They may be used to understand browsing activity or determine if a specific action was performed.
Marketing Services
We may use Facebook cookies and pixel tag to deliver advertising on Facebook. This means that if you visited our website, you may see our ads on your Facebook page. In accordance with your Facebook privacy setting, please visit your Facebook privacy setting to learn more.
Taskmann uses matched ads to reach people that are interested in the services we offer. This is done via google match ads. Please review google privacy and ad policy for more details.
We also work with social network and other third parties to help serve our ads or promote our services. We identify certain characteristics and interests relevant to individual interested in one of the services we provide. Even if certain cookies is disabled, our advert may still pop up due to third party ads. To opt out of matched Ads, please contact applicable third-party agent directly.
App and location Technology
Taskmann may make use of location services solely to improve services offered on our platform. For example, we will gather the location that needs a lot of services and use it to hire more taskers to better serve our customers.
Third party cookies, usually persistent cookies, are placed by someone other than Taskmann. These third parties may gather browsing activity across multiple website and multiple sessions. These cookies may be stored until you delete them or expire based on the duration set by the third party.
To stop all collection of information via the app, please uninstall the app. You can also reset your device ad ID which is designed to limit the use of information collected about you.
If you do not want to disclose your location information to us, please turn off the location of your device for the app via the setting of your phone.
Third Party Cookies
Third party cookies, usually persistent cookies, are placed by someone other than Taskmann. These third-party cookies may gather browsing activity across multiple website and multiple sessions.
Google analytics
We use google analytics to help Taskmann analyze how visitors use our site. Cookies gathered through google analytics will be transmitted to and stored by a google server in United States. These cookies are then turned into a report which details the activity of users on our website which in turn allow us to improve our service for our customers.
Your choices and managing cookies
You can adjust your browser setting to stop accepting cookies or prompt you before accepting a cookie from any website.
Your browser may allow you to automatically transmit “Do not Track” signal online services you visit. No industry consensus as to what site and app operations should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do not Track Signals”.
For more information, please visit https://www.allaboutdnt.com.
Contacting us
If you have any questions regarding cookies and privacy of information, please contact us using our contact us page and an agent will happily get back to you as soon as possible. Please make sure to include a brief description of your reason for contacting us. It is our utmost priority to serve and protect our customers, so our agents will take all the necessary precautions according to our policy to help you.
Exhibit A
Includes all definitions of cookies used;
Authentication Cookies: These cookies are used to help us authenticate yourself to log in on Taskmann. It also tells us when you are logged in so we can improve your experience and connect you to your account and settings.
Localization cookies: These cookies help provide a localized experience by showing you your local metro area.
Site Features and Services: These provide functionality that helps us deliver our services to our customers via Taskmann Platform.
Analytics and research: These are used to understand and improve our services, website, app and ads. We may use this site feature to report any error on the site so that we can fix it.
Interest based advertising: Cookies and pixels are used to deliver relevant ads, track ad campaign performance and efficiency. This will help us determine the most efficient advertising. This also help us deliver to you the most relevant ad to you by comparing your interests. This is usually done through a third party.
Please not that even if you opt out of interest-based advertising by a third party, this tracking technology may still collect data for other purposes.
By putting the globe in motion and working to offer everyone access to secure, dependable, and high-quality service options, Taskmann aims to spark potential. Taskmann and its affiliates forbid discrimination against users on the basis of age, marital status, gender identity, race, religion, national origin, handicap, sexual orientation, sex, or any other characteristic protected by relevant law. Any user who declines to offer or accept services on the basis of any of these qualities constitutes discrimination, but this is not the only instance. Any user who is determined to have broken this rule will be banned from the Uber platform.
Moving Agreement
Liability Details
This document serves as the moving contract (“Agreement”) between Taskmann Services Inc and Customer for Moving services or Moving Help.
Note: This document is not and insurance policy.
Moving Services:
Taskmann Services Inc agrees to provide moving services as per the terms and conditions outlined in this Agreement.
Release of Liability:
In consideration for the services provided by Taskmann Services Inc, the customer hereby releases Taskmann Services Inc, its agents, taskers, employees, and representatives from any and all liabilities, claims, damages, losses, or expenses arising out of or in connection with the moving services, whether caused by negligence, fault, or any other cause.
Damages to include but are not limited to:
- Customer Packed Items
- Customer Disassembled items
- Customer moved items
- Pressboard furniture
- Furniture’s that are not meant to be transported once assembled and without packaging.
- Lamps
- Electronics
- Musical instruments
- Antique
- Sentimental value items
- Sound systems
- Bed and Bed frames
The customer also hereby releases Taskmann Services Inc, its agents, taskers, employees, and representatives from any and all liabilities for;
- Injuries
Taskmann Services Inc. and its agents, taskers, employees, and representatives are not responsible for any injuries to customer and or any other personnel during and after the job regardless of cause. This also includes pets or other animal present during the move. - Damage on stored property
Taskmann services Inc. and its agents, taskers, employees, and representatives are not responsible for any damage to goods stored in storage or truck while moving.
Taskmann Services is not responsible for any loss or theft of items temporarily stored in truck or placed in hallway during the move. - Taskmann Services Inc. and its agents, taskers, employees, and representatives are not responsible for any items for any items/ goods.
- Damage on property
Taskmann Services Inc and its agents, taskers, employees, and representatives are not liable for any damages caused to customer property during and after the move.
Customer Responsibilities:
The customer acknowledges and agrees to take full responsibility for the proper packing, use of padding, labeling, and preparation of all items for the move. Any pre-existing damage to items should be documented with the movers prior to the commencement of the move.
Exclusions:
This release of liability includes, but is not limited to, damages caused by handling, loading, unloading, and transportation, as well as damages arising from unforeseen circumstances such as weather conditions, road conditions, or other external factors beyond the control of Taskmann Services Inc.
Claims:
Any claims related to the moving services must be reported to Taskmann Services Inc Taskers in writing and received no later than the completion of the job. Claims reported after the completion of the job will not be considered.
Damages claims shall not affect the payment terms and the amount billed to the customer.
The customer is responsible for providing all material/ documents/ receipts/ pictures to support the claim caused by the taskers. Supporting document must include adequate information that item was in acceptable condition before the move. Taskmann Services Inc taskers are not responsible for informing customer on item existing damage.
In the event of an item damaged, Taskmann services Inc taskers will generate an internal report of the damaged items.
Contents/ Load Liability.
Taskmann Services Inc is not liable for any damages arising from services provided.
In the Event that Taskmann Services Inc chooses to compensate customer for damaged items, Compensation will be based by weight of the items.
According to The Canadian Association of Movers on Released Value Transportation, the mover’s liability is limited to $ 0.6 per Lb. ($1.32 per Kg) per article for household goods under provincial conditions of carriage regulations.
This would mean that a table weighing 100 lb. that is being shipped and which is damaged beyond repair would result in a cash settlement of $60 (100 lb. x $0.60 per lb.) even if the actual replacement cost of the table were $1,000. Released valuation limits your claim to a maximum amount which is based on the total weight of your shipment (including the weight of cartons). For example, in the unlikely event of a total loss, let’s say by fire, your maximum protection would be $0.60 per pound multiplied by the weight of your entire shipment If your shipment weighed 5,000 lbs., the maximum settlement would be $3,000 (5,000 lbs. x $0.60 per lb. = $3,000).
Taskmann Services Inc is not liable/ responsible for any scratches, chips and other minor damage caused while goods are being moved.
Taskmann Services Inc provides up to $500 compensation as per the Canadian Association of movers on released Value Transportation provided that the following conditions are met;
- All claims must be filed/ mentioned to the tasker as soon as spotted no later that the end of the job.
No claims will be accepted after taskers left the job site. - After claim is submitted, all supporting document from customer needs to be submitted to Taskmann Services Inc within 5 days from completion of job. All documents will be reviewed by Taskmann Services Inc and will be replied within 10 business days of receipt of claim.
Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of Nova Scotia, Canada, without regard to its conflict of law principles.
Disposal of Damaged items.
The customer is responsible to dispose of any damaged items and is not Taskmann Services Inc responsibility to dispose of damaged items.
Entire Agreement:
This Agreement constitutes the entire understanding between Taskmann Services Inc and the customer, and supersedes all prior agreements or understandings, whether oral or written.
Taskmann Privacy Policy
Our privacy policy describe how we gather, use, and maintain your personal information. It also explains your right to control our use of that information.
Your use of Taskmann services constitutes your acceptance of and agreement to all of the terms and conditions in Terms of service, the Privacy Policy, and the Happiness Pledge of Taskmann for that country.
Taskmann Global Privacy Policy
Introduction
This global privacy policy will describe how Taskmann, and its affiliates will gather, use, and maintain your personal information on the Taskmann platform. It will also explain your legal rights with respect to that information.
By using Taskmann platform, you confirm that have read and understand this privacy policy and our global term of service (together referred as the Agreement). The Agreement governs the use of Taskmann platform. Taskmann will collect, use, and maintain information consistent with the agreement.
General Terms
In this policy;
Taskmann may be referred to as “we”, “our” or “us”.
We call a person using Taskmann “User”, “Users”, “you”, “Client”, “ Tasker” as appropriate.
“Terms of Service” refers to our Global Term of Service which can be found here. This Privacy policy is incorporated into and considered part of the Terms of Service.
Information Collection
Taskmann may collect certain personal information about you to better service you. Some example of information that we may collect from you are;
Contact information: This may include your first name, last name, postal address, telephone number and email address.
Billing data: This includes your payment instrument number (such as credit card/ debit card number), Expiration date, and the security code as necessary to process your payment. Please be noted that we do not save your information for future use.
Identify Information: If you are a tasker, we may collect your personal information such as your date of birth and address, national identification number. We may also run a criminal record check by our third-party agents or ask you to provide a criminal record check. This information is required to determine if you will be a good fit for the company.
Financial information: To help financial transactions from Clients to Taskmann to Taskers, we collect personal information such as credit card number, bank routing numbers, tax information, taxpayer identification number, and other payment information as applicable. We use financial information operate Taskmann platform and to ensure that taskers are paid from their clients. To keep your financial data secure, we have contracted with a third party to maintain and process your payment information.
Promotional Information: Taskmann may offer newsletters, surveys, contests, and the like are optional thus you are not required to enter them or to give us your data relating to them. Where you do consent to advantage of Taskmann platform offering, we will use your data to send you newsletter and other communication that are tailored based on the information we have about you. We offer those services with our legitimate interest in promoting our business and the Taskmann Platform.
Employment Information: We may collect employment and education history, transcripts, Graduation certificates and references as necessary to consider your job application for open positions.
Content Information: You may choose to send Taskmann Personal information in an email or chat message containing inquiries about services offered by Taskmann. We may use that information to better respond to the respective inquiry.
Taskmann Services Agreement
This Agreement applies to your use of the Taskmann platform. You should read this entire Agreement before agreeing to it.
Taskmann will offer to buy your services and resell them to clients. You will receive instructions about the location and manner of delivering the required service and you decide whether and how to respond to those instructions.
You are an independent contractor. You are not an employee of Taskmann or its affiliates. This means:
- Taskmann will send you requests to carry out tasks based on your preferences. You will have the option to either accept the task or decline as you wish.
- You are responsible for sourcing your own tools to fulfil the required services.
- You are responsible for your sales tax obligation.
- You can delegate requests to other providers or taskers.
- You will not receive overtime pay, vacation pay, holiday pay or other payments associated with employer/employee relationship.
All users of Taskmann platform must follow the Taskmann guidelines to ensure safety and respect for all.
This Agreement also includes a process to resolve disputes through arbitration. Any dispute with Taskmann will be resolved by an arbitrator and not the court, if possible.
Binding contract
a) Upon Agreeing to the terms and conditions, you enter into an agreement between yourself and Taskmann. By signing this contract, you expressly agree that you have read, understood and taken steps to consider the consequences of this Agreement and that you agree to be bound by the terms and conditions of this Agreement with Taskmann.
b) The Agreement consists of the following:
i. Any definition and supplement to these terms
ii. Privacy notice
iii. Taskmann Guidelines
iv. Safety guidelines
v. Pricing structure
vi. Work ethics
How long does the Agreement last
This Agreement starts at the date and time you accept these terms and will continue until terminated [see termination section for more details].
Relationship between the parties involved
a) You are an independent contractor as defined by this Agreement. You acknowledge that you are an independent contractor and will always be one.
b) Taskmann will not direct or control you in the performance of Services, including your acts or omissions, or your operation and maintenance of your Transportation Method and other equipment needed.
c) During the term of this Agreement, Taskmann shall be the exclusive provider of the Services. You shall not seek or accept similar services from existing clients or providers unless prior written approval is obtained from Taskmann.
d) Under this Agreement, you agree to sell services to Taskmann, which Taskmann resells to recipients and business affiliates, as the case may be.
e) As an independent contractor, you should control your schedule, which means
i. You are not required to accept any request or provide any delivery services,
ii. You can choose when to accept a service at your convenience and are not required to be available to provide service for any period or amount of time daily, weekly or monthly.
iii. Can accept or refuse any request for any reason whatsoever.
iv. You can accept or refuse any requests from anywhere within the geography of Taskmann service area.
f) As an independent contractor, you control how you provide the required services. This means you:
i. Choose how to obtain and maintain the tools you choose to use.
ii. You are not required to wear any uniform.
g) As an independent contractor, you are not an employee. Under applicable Law, an independent contractor in Canada is:
i. Is not guaranteed statutory hourly minimum wage or overtime pay, and there is no guarantee that there will be services available when you choose to accept.
ii. Is not guaranteed statutory vacation pay, holiday pay or other payments that are associated with an employer-employee relationship
h) Legal partnerships, joint ventures, employment, or agency relationships are not created by this Agreement. You are not authorized to bind Taskmann under the terms of this Agreement, nor can you claim to be their legal partner, agent, joint ventures, employee, or authorized representative. You will not make any statement or misrepresentation that you are in a relationship of agency, joint venture, legal partnership, or employment with Taskmann. Taskmann will not be bound by any agreement, guarantee or misrepresentation that you make to any person or by any action or inaction made by you.
i) You agree that you choose to enter into this Agreement willingly and free of coercion.
Your use of Taskmann platform
During the term of this Agreement, Taskmann grants you a non-exclusive, non-transferable, non-sublicensable, non-assignable license to use Taskmann platform for the purpose of receiving and responding to requests for services.
Provisions of services
a) You can choose to accept any service request at any time of your choosing.
b) You may be sent a request for other services you signed up for. It will be up to you to choose if you accept or refuse. All the details of the service received will be provided to you prior to accepting the service.
c) You can accept or refuse requests at your discretion.
d) You cannot cancel accepted requests unless a valid reason is specified and approval is given by Taskmann.
e) It is your responsibility to:
i. Determine an effective and safe manner to fulfil service.
ii. Provide all equipment necessary to fulfil the service required (if needed), at your own cost unless specified otherwise.
iii. Obtain, operate and maintain your transportation method
iv. Communicate with clients and partners as appropriate regarding services
f) You acknowledge that:
i. Taskmann is not responsible or liable for acts or omissions of any clients in relation to you and your services
ii. You are responsible for taking enough precautions to protect yourself and the third parties in relation to the acts or omissions of a client, or other parties.
iii. You are responsible for liabilities to your clients that directly arise from your acts or omissions.
iv. You carry out your own trade and business when providing services using the Taskmann platform.
g) If a client or other user of Taskmann platform breaches the Taskmann Guidelines, you can report the breach to Taskmann and Taskmann may investigate and take appropriate action, which may include removing the reported party’s access to the Taskmann platform.
h) You can appoint a delegate to provide services on your behalf for a request, provided the delegate is a member of Taskmann who has their own account, and you agree to any applicable addendum.
i) There are no consequences for rejecting or cancelling requests. However, your status as a top tier might be impacted. Your rewards program and access to loyalty programs may also be impacted by your rate of accepting or refusing requests. Repeat cancellations may also trigger an investigation for breach of contract.
Your device, data plan and account.
a) Taskmann platform requires a mobile device or personal computer and an active data plan or secure internet access to function effectively. You are responsible for acquiring and maintaining a mobile device/ computer and a reliable and secure data plan/ internet connection at your own expense. You acknowledge that Taskmann platform may consume large amount of data.
b) Your Taskmann tasker account is personal to you. It cannot be licensed, shared or modified without permission from Taskmann.
Ratings
a) You, partners and clients, have the option to provide feedback about services delivered. If you provide a rating or feedback, you must provide it in good faith. Feedback and ratings are Taskmann data.
b) Ratings are not confidential, and you authorize Taskmann to use, distribute, and display your rating without attribution or further approval.
c) Taskmann is not required to verify any feedback or ratings. We may edit or remove comments if they include obscene language, offensive material, personal information, or if they go against the Law or the Taskmann guidelines set by Taskmann.
Regulated Items
a) You will at all times comply with applicable Laws in handling and delivering services where the use of regulated items is required.
b) You will have to maintain any licenses, permissions or certifications required where applicable by Law.
c) You are advised to follow all special instructions from clients when providing a service.
d) You understand and agree that if Taskmann has reason to believe you may have violated any of the terms, or if you have already done so, Taskmann may temporarily or permanently stop sending you Requests.
e) You agree and acknowledge that if there is a breach of contract, Taskmann may terminate this Agreement, and you may lose access to your Taskmann account.
Licenses, Permits, and your transportation method
a) You must at all times have authorization to provide or accept services using the Taskmann platform.
b) You must at all times hold all valid licenses, permits, and approvals.
c) You must at all times have a right to work in Canada legally as a service provider.
d) You must provide Taskmann with proof of your citizenship or permanent residency, work permit or other authorization to work in Canada.
e) You will comply at all times with the applicable conditions on your licenses, work permits or any other authorized documents in Canada while delivering services to our clients.
f) You must provide Taskmann with personal background screening information upon request.
g) You agree to Taskmann using your information to obtain a background check using a third party. This includes obtaining criminal records and other required checks as necessary.
h) Taskmann will not run a credit check on you unless specified otherwise or your permission is given.
i) Taskmann may restrict or remove your access to Taskmann platform if you do not provide the proof and information required.
j) If you choose to delegate, you will ensure that:
i. The delegate also meets the requirements set out in this Agreement.
ii. The delegate does not accept a request that would place the delegate in breach of their right to work in Canada.
iii. You do not require your delegate to perform forced or compulsory labor.
iv. Your delegate has an active account or signed an agreement with Taskmann.
k) You will notify Taskmann immediately of any material change to your licenses, permits, background, authorization to work in Canada, or other information you provided Taskmann.
l) Your transportation method used by you must be:
i. Registered and licensed to operate under the Applicable Law
ii. Must be suitable to provide required services, including that the vehicle is clean, in a sanitary state and be mechanically safe to operate in accordance with applicable Law.
iii. Be owned, leased, rented by you or otherwise in your lawful procession.
iv. Be properly and adequately insured by you.
m) Taskmann will not be responsible for any damages incurred to owned, leased, or rented vehicles while delivering a service.
n) You will provide Taskmann with proof of the conditions as required. This includes proof of insurance and vehicle inspection or rental Agreement.
o) If you choose to rent a vehicle to provide services, Taskmann advises you to purchase insurance. Taskmann will not be responsible for any damages caused to rented vehicle.
p) You will not fulfil Requests using autonomous vehicles or robots, remotely-operated vehicles or robots, or other Methods that are not accompanied by a human.
Fees and payments
a) You will be paid a service fee for each successfully completed service.
b) The service fee does not include any tips. Clients may pay tips, either directly to you in cash or through the Taskmann platform. Tips made through Taskmann platform will be forwarded to you in full, without a fee applied by Taskmann.
c) From time to time, Taskmann may, at its discretion, offer an incentive to you if you satisfy certain conditions determined by Taskmann and communicated to you (in Promotional offers). You are under no obligation to participate in any incentive offers. An incentive payment is applicable to its terms and conditions.
d) Taskmann is allowed to reduce, cancel or increase the services price at its discretion.
e) Taskmann is allowed to reduce or cancel services price for a particular service if:
i. The service was not completed, unless Taskmann has agreed with you otherwise.
ii. The client has made a complaint related to your acts or omissions
iii. The service you offered was inefficient and unsatisfactory by the client
iv. The time to complete required service is unreasonably lengthy
v. Suspected fraud or misuse has been detected.
f) Taskmann’s decision to cancel, reduce or reimburse the full or part of the service price must be exercised in good faith.
Payments
a) Taskmann will pay you a services fee when you successfully complete a service under this Agreement
b) Taskmann will remit to you, at least on a weekly basis:
i. Any incentive payments
ii. Service fees which include tips.
iii. Sales tax
c) If you agreed to pay any amount to Taskmann or agree that Taskmann will remit funds to a third party, Taskmann will account for those amounts and deduct them remittances to you
d) If Taskmann discovers payment errors that resulted in overpayment to you, or if an adjustment is required, Taskmann may deduct the amount from future services, debit the amount from your card or bank account or seek reimbursement by other lawful means.
e) If Taskmann discovers payment errors that result in an additional amount being owed to you, Taskmann will credit that amount to your selected payment method.
f) Taskmann may withhold payment to you if ordered by court or required by Law.
Sales tax and other taxes
a) You are responsible for completing all tax registration requirements in relation to the services delivered, for calculating and remitting all tax liabilities related to your provision of services delivered as required by applicable Law, and for giving Taskmann all pertinent business and tax information, including if you are registered for sales tax, by filling out the relevant tax information fields in your Taskmann Account.
b) In sole consideration for any services you perform under this Agreement, Taskmann will pay you a service fee that is exclusive of sales tax (if any).
c) Taxes may be withheld, subtracted, or collected by Taskmann and remitted in connection with any payments owed to you under this Agreement (including payments resulting from your provision of Services delivered). This is because Taskmann may be obliged to do so by Applicable Law. You understand that in these situations, Taskmann will not be required to pay any more money to cover these taxes.
d) Any information that Taskmann reasonably requests from you must be provided to Taskmann in order to fulfil its tax-related duties.
e) Unless otherwise stated, any sum that you have agreed to pay Taskmann (such as the cost of a background check) shall be exclusive of sales tax. You consent to pay Taskmann an extra sum equal to the applicable sales tax on such sums.
Invoicing
- Taskmann will provide a copy of the invoice to you. It is your responsibility to use the invoice to file your taxes as needed by the Law.
Insurance
a) You will, at your cost, take out and maintain:
i. If you are using a motor vehicle as your transportation method, you will need to maintain a valid motor vehicle insurance by applicable Law.
ii. If you make use of a rental vehicle, you need a valid motor vehicle insurance that protects the rental vehicle.
iii. If required by applicable Law, Worker’s compensation insurance. You will obtain such insurance on the basis that you are self-employed and you are not an employee or deemed worker of Taskmann.
b) You will provide Taskmann with proof of insurance arrangements when requested.
c) You must notify Taskmann of any incidents or changes to insurance policies.
d) For the motor vehicle in use while delivering a service, you acknowledge and agree that:
i. The motor vehicle insurance is under your name or individually rated driver.
ii. Certain insurance policies do not provide coverage for bodily damage or property damage. It is your responsibility to have an insurance that covers all the damages that may occur during a service.
e) If you appoint a delegate in accordance to this Agreement, it is your responsibility to ensure that the delegate also has appropriate insurance agreements.
f) It is your responsibility to inform your insurance provider about your use of your motor vehicle for Taskmann.
g) Taskmann is not required to provide you with any specific coverage. Taskmann can change, reduce, or cancel insurance that it maintains, if any, at any time without notice to you or authorization from you.
h) You agree to notify Taskmann within 24 hours of any event (an offence, injury, license suspension, or any criminal charges, including any collision involving your transportation method) and to give Taskmann all reasonable information on the incident in order to help Taskmann with its compliance and insurance reporting obligations.
i) You agree to cooperate with Taskmann with any investigation and attempted resolution of any incident.
Intellectual Property
a) Taskmann owns all the rights to the Taskmann platform or any Taskmann data with a third party. You must not copy, modify, distribute, lease or sell any part of the Taskmann platform otherwise permitted by applicable Law.
b) Other than required by any applicable law or as expressly permitted in this Agreement, you must not use any Taskmann or its affiliates names, logos, service masks, slogans, colors, trademarks, other identifying symbols or indicia of ownership or copyrighted materials or content. You must create or register any business name, URL’s, domain name, software application, website or webpages or social media accounts/ pages/profiles that can cause confusion with Taskmann names or services.
Privacy and Confidentiality
a) You agree to comply with all the terms and conditions of the privacy policy.
b) You agree to give Taskmann your location to be able to receive requests for services.
c) You must comply with all applicable Laws governing data protection and privacy in connection with services offered.
d) You agree that under this Agreement, you may receive confidential information, which includes Taskmann data, Personal data, Business information and other information which can be deemed as confidential under applicable Law. You agree not to disclose, publish or retain any confidential data or information except as necessary to fulfil your obligation to the service required.
e) You agree not to contact clients or businesses that you got connected to using Taskmann platform.
f) You agree if you take on existing clients without Taskmann consent, you may face a breach of contract, and Taskmann may take legal action, which may include being banned from the use of Taskmann platform.
g) You are responsible for maintaining the integrity of information related to your access to and use of the Taskmann platform. You agree not to share login information or password to anyone except yourself.
h) If you think anyone has obtained improper access to your account, login credentials or personal information, you need to notify Taskmann immediately so that Taskmann may take the necessary precaution to secure your account or prevent leak of data or breach of contract.
i) You agree that Taskmann and its affiliates may contact you via email, telephone or text message at any of the contact information provided by you or of your choosing method of contact.
Representation and warranties
a) You agree throughout this term that:
i. You possess all necessary authority and competence to engage into this Agreement and to carry out your responsibilities hereunder.
ii. You are able to enter into this Agreement lawfully,
iii. You have not and will not sign into any agreements that would restrict you from observing this Agreement during the length of this Agreement.
iv. You will abide by all applicable laws when carrying out your obligations under this Agreement.
v. Any information that you give to Taskmann in connection with this Agreement is true, correct, and up to date (and may include your business name, business address, Tax Profile, and other information that Taskmann reasonably seeks).
b) You understand and accept that Taskmann offers no guarantees regarding the volume of services it will ask you to deliver via the Taskmann platform or the frequency with which it will contact you for Services.
c) You understand that Taskmann provides the Taskmann platform “as is” and “as available “. Taskmann does not guarantee the availability or uptime of the Taskmann platform or that access or use of the platform will be uninterrupted or error-free.
d) Taskmann does not guarantee that that the platform will be accurate, complete, dependable, up to date, safe, uninterrupted, or error-free and always promise the Taskmann Platform will satisfy your needs, that any information provided is accurate, up-to-date, or assurance flaws will be fixed, or that their technology is free of hazardous infections components.
e) You understand that Taskmann platform may be unavailable temporarily due to scheduled and unscheduled maintenance work or network failure, delays and other problems inherent in the use of the internet.
f) You understand and agree to satisfy the customer’s needs to a legal extent of applicable Law.
g) You understand and agree to provide a customer satisfaction service. Failing to do so may result in not getting paid for services rendered or getting partially paid up to 50% of the original premium agreed upon.
h) You understand and agree that from to time, Taskmann may permit third parties to offer their services to users of Taskmann platform.
Indemnification
a) You must indemnify Taskmann and their affiliates, and each of their respective directors, officers, employees, and agents from any claims or liabilities made by: third parties that are directly or indirectly related to your provision of services or use of the Taskmann platform, your failure to comply with any provisions under this Agreement and your breach of all applicable Law.
b) Your liability may be reduced if and to the extent that Taskmann directly caused or directly contributed to any of the matters associated. Subject to applicable Law and this Agreement.
Limitation of liability
a) In no event, Taskmann and their affiliates will be liable for any claim for any direct or indirect, punitive, incidental, willful, special, exemplary or consequential damages or for your or any third-party property damage or loss of business, profits, revenue, sue and other economic advantage arising from the use of Taskmann platform.
b) Taskmann will not be liable for any action you partake in.
Termination
a) You are under no obligation to use the Taskmann app. If you choose to stop, you can do so by giving Taskmann a minimum of 1 day notice.
b) Taskmann may, acting reasonably and in good faith and subject to any requirements under Applicable Law, terminate this Agreement in its whole by providing you with 7 days prior written notice of termination, for any reason.
c) Taskmann may immediately restrict or deactivate your account to the Taskmann platform and provide written notice if you:
i. You commit a material breach of this Agreement, or
ii. An act or omission by you, in Taskmann’s reasonable judgement, is in breach of the Taskmann guidelines or has the potential to cause an issue that could impact the reputation, good name or brand of Taskmann and their affiliates, including matters of safety.
d) Breach of this Agreement includes:
i. Fraud,
ii. Reports of sexual misconducts by you,
iii. Reports of violence by you,
iv. Failing to comply with your human rights obligations
v. Theft
vi. Falling to update Taskmann of any material change about your information or licenses or insurance policies or background checks.
vii. Failing to comply with general applicable Law.
e) Taskmann may temporally restrict your access to Taskmann platform if Taskmann or its affiliate is investigating an alleged breach of contract. While an investigation is underway (either by Taskmann and/or a third party, such as the police), there may be instances in which Taskmann is unable to give you information regarding the alleged violation.
f) If you have been terminated:
i. Any outstanding payments attributable to fraud committed by you may be withheld by Taskmann.
ii. You will not gain access to Taskmann platform.
Governing Law
This Agreement is governed by and constructed in accordance with the laws of Canada, excluding its rules on conflict of laws. The Vienna convention on the international sale of goods (CISG will not apply ).
Arbitration
Please read through the following arbitration requirements carefully. Agreeing to this Agreement stipulates you’ve read, understood and agree to the terms of the contract arbitration process.
a) Arbitration meetings and hearings can take place at any location that the arbitrator or Taskmann considers appropriate. Furthermore, arbitrations hearings may be conducted by email, telephone, the internet, video conferencing, or other communication methods unless the arbitrator disagrees.
b) This Agreement affects your ability to participate in a class or collective actions or proceedings. Taskmann and you agree to bring any dispute in arbitration on an individual basis only and not on a class or collective basis on behalf of others. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class or collective proceeding, or for you to participate as a member in any such class or collective proceeding.
c) All claims will proceed through arbitration to find common grounds and settle.
General Provisions
a) Notices to Taskmann must be provided to 56 Walter Havill Dr- 501, Halifax, Canada, B3N 0C3 or by email provided to you.
b) Notices to you will be provided by the method of contact you choose, which may include: Phone calls, text messages, email, video conference or internet.
c) Taskmann may, from time to time, modify or make changes to this Agreement by making an updated version of this Agreement. It is your responsibility to keep up to date with the most recent terms and conditions.
d) Taskmann will provide you with at least 7 days’ notice of any modifications of these terms if the modification will be detrimental to your rights.
e) If you continue to use Taskmann platform, you will have consented to the modifications made to this Agreement.
f) Taskmann reserve the right to assign or transfer this Agreement or any or all of their respective rights or obligations under this Agreement. You may not assign, subcontract, transfer or otherwise dispose of this Agreement or of your rights under this Agreement.
g) If a court of competent jurisdiction determines that a provision of this Agreement is invalid or unenforceable, the remainder of this Agreement (and, to the extent practicable, the relevant provision) will remain in full force and effect.
h) This Agreement replaces all past and current understandings and agreements, whether oral or written, relating to the subject matter of this Agreement. It contains the parties’ entire understanding and Agreement with regard to the subject matter of this Agreement.
Taskmann Terms and conditions for all users
These terms and conditions apply to you each time you access or use any platform, application, website, piece of content, good, or service offered by Taskmann.
These terms apply to you each time you request a service via Taskmann platform.
You agree that the terms and conditions in this document will apply to the use of the technology and services by checking the appropriate box when accepting them or by using or placing an order through an application or website with Taskmann. Therefore, before using the services or gaining access to these terms, please read them carefully.
These Taskmann- Terms and conditions govern the access or use by you, an individual, from within any country in the world of Taskmann platform.
Access to Taskmann
You can formally accept these terms by checking a box, using an application or website with the Taskmann brand, placing an order there, or in another way. By using the Taskmann Services in the future, you agree to be bound by these Taskmann Terms and conditions, as they may be updated from time to time, creating a legal contract between you and Taskmann. You should never use Taskmann Services if you do not agree to the Taskmann Terms and Conditions. Prior agreements or arrangements governing the provision of Taskmann Services between you and Taskmann and/or any of its affiliates are expressly superseded by these Taskmann Terms. Taskmann may at any time and for any reason discontinue providing the Services or any portion of them, as well as immediately terminate these Taskmann Terms and conditions for any reason.
Changes to terms and conditions.
Taskmann may update the terms and conditions (including the community guidelines) from time to time. In an event where Taskmann will update its terms and conditions, you will be given notice of any material change that may affect your rights under these Taskmann terms and conditions. The updated Taskmann Terms or the amended supplemental terms or policies on the relevant Taskmann terms and conditions, will take effect right away (as the case may be), unless Taskmann specifies otherwise in its notification (if applicable). You are deemed to have accepted the modifications and given your permission to be bound by the Taskmann Terms, policies, and supplemental terms, as modified, if you continue to access or use the Taskmann platform after Taskmann publishes the appropriate notification or after Taskmann posts the updated terms. You must discontinue using the platform if you do not accept the updated Taskmann Agreements, rules, or supplemental terms.
Privacy
In conjunction with the Taskmann Services, we collect and utilize personal data as described in Taskmann’s privacy notice. You agree that if there is any complaint, dispute, or conflict involving you and a Third-Party Provider and such information or data is required to resolve the complaint, dispute, or conflict, Taskmann may provide any necessary information (including your contact information) to an insurance claims processor or an insurer. This information or data may also include information about an accident.
Taskmann Services
Taskmann will provide services to you in accordance to these Taskmann terms and conditions. The Taskmann Services are a technology platform that allows you, as a user of Taskmann’s applications or websites (each, a “Application”), to:
a) schedule specific services with independent third-party providers of those services who have an agreement with Taskmann or its affiliates (“Third Party Providers”), including:
i. services from those Third-Party Providers; and
ii. the purchase of items or services from those Third-Party Providers.
b) Facilitates payments from and to third parties for the services and/or goods provided to you by those parties and receive receipts from Taskmann for those payments.
c) Access customer support for services we offer or contents of Taskmann platform
d) Enter into agreements between you Taskmann and the third-party providers(taskers).
Taskmann services are made available for personal and commercial use. You acknowledge that:
a) Taskmann does not provide services or function as a service carrier
b) All services provided are by third party providers which are independently third-party contractors who are not employed by Taskmann or its affiliates, unless otherwise stated
c) Services provided by such third-party providers may be purchased from you via Taskmann platform in accordance with the Taskmann terms and conditions.
d) Third party providers are solely responsible for the services they provide to you.
License
Taskmann grants you a limited, non-sublicensable, non-exclusive, revocable, and non-transferable license to:
i. access and use the Applications on your personal device solely in connection with your use of the Taskmann Services;
ii. access and use any content, information, and related materials that may be made available through the Taskmann Services, in each case solely for your own personal or commercial use. Taskmann reserve any rights that are not expressly granted herein.
Restrictions
Except as expressly authorized by Taskmann, you are prohibited from:
i. Removing any copyright, trade-mark, or other proprietary notices from any part of the Taskmann Services
ii. reproducing, modifying, creating derivative works based on, distributing, streaming, licensing, leasing, selling, reselling, publicly performing, transferring, transmitting, broadcasting, or otherwise exploiting the Taskmann Services
iii. decompiling, reverse-engineering, or disassembling the Taskmann services.
iv. attempt to gain unauthorized access to or interfere with any aspect of the Taskmann Services or its related systems or networks
v. cause or launch any programmes or scripts with the intent of scraping, indexing, surveying, or otherwise data mining any portion of the Taskmann Services or to unreasonably burden or interfere with any aspect of the operation and/or functionality of the Taskmann Services.
Acknowledgements
You agree that any services bought through “Taskmann” will be governed by the Taskmann Terms and conditions.
The Taskmann Services might be made accessible or accessed in conjunction with material and services from third parties that Taskmann does not control, including advertisements. You recognize that using such third-party services and content may be subject to separate terms of use and privacy policies. In no event shall Taskmann be responsible or liable for any products or services of such third-party suppliers, nor does Taskmann promote such third-party services and content.
The Taskmann Services and all associated rights are and will continue to be owned by Taskmann or its licensors. Except for the limited license granted above, nothing in these Taskmann Terms or your use of the Taskmann Services grants you any rights:
i. In or related to the Taskmann Services
ii. To use or otherwise refer to Taskmann’s company names, logos, product and service names, trademarks or service marks, or those of Taskmann’s licensors.
The goods and services that you can order using the Taskmann Services are available in specific locations that are periodically announced via the platform (“Taskmann Active Area”). Taskmann does not promise that you will always be able to request any of these products and services in the Taskmann Active Area using the Taskmann Services.
Your use of Taskmann Services
You must create and keep an active personal user Taskmann Services account (an “Account”) in order to use the majority of the Taskmann Services. Unless a specific Taskmann Service allows differently, you must be at least 18 years old or, if different from 18, the age of legal majority in your jurisdiction to open an account. You must provide Taskmann with some personal information in order to open an account, including your name, address, mobile phone number, age, and at least one legitimate payment method (either a credit card or accepted payment partner). You commit to keeping the information in your Account current, correct, and comprehensive.
Your inability to access or use the Taskmann Services may be caused by your failure to maintain correct, full, and up-to-date Account information, including having a payment method on file that is inaccurate or expired. You agree to keep your account’s login and password secure and private at all times. You are accountable for all activity that takes place under your account. You are only entitled to have one Account, unless Taskmann expressly permits another in writing.
User requirements and conduct.
a) Persons under the age of 16 are not permitted to use the Taskmann Services and you may not allow a person under the age of 16 receives either:
i. Services from Third Party Providers without being accompanied by you or you’ve given consent to allow service providers to carry out service without your presence
ii. Services from Third Party Providers, you may not authorize third parties to use your Account and you agree to be fully responsible for their actions. Your Account may not be assigned or otherwise transferred to another person or organization. When accessing or using the Taskmann Services, you agree to abide by all applicable laws. You may only use or use the Taskmann Services for legal purposes and in compliance with these Taskmann Terms. You agree that you will not disrupt the Third-Party Provider or any other party, including Taskmann, its affiliates, or any of their employees, agents, or contractors, in the course of using the Taskmann Services. You acknowledge that you might be refused access to or use of the Taskmann Services if you refuse to produce proof of identity or another form of identity verification when requested to do so in order to access or use the Taskmann Services in certain circumstances.
Pets
b) Subject to the discretion of third-party providers, you may need to keep your pet on a lease while our tasker performs their duties. It is your responsibility to safely restrain the animal using a leash, harness, crate, carrier, or any other device. Moreover, you’re liable for any harm the animal brings about to the Third-Party Provider’s assets or property. You may be subject to a charge for repair or replacement for any damages caused by an animal.
Electronic messaging
c) By creating an account or by using Taskmann services, you agree that Taskmann or its affiliates may send you commercial electronic messages which may consist of: email, SMS, Push notifications where applicable.
Promotional codes
d) In its sole discretion, a Taskmann affiliate may produce promotional codes (“Promo Codes”) that may be redeemed for Account credit or other features or advantages associated with a Third-Party Provider’s services, subject to any additional conditions the Taskmann affiliate establishes for each individual Promo Code. You concur that discount codes
i. must be used lawfully and for the intended audience and purpose
ii. may not be copied, sold, transferred, or otherwise made available to the public (whether posted to a public form or otherwise)
iii. may not be used for any other purpose than that for which it was intended
iv. may only be used in accordance with the precise conditions that the Taskmann affiliate establishes for such Promo Code
v. may, to the extent authorized by law, be disabled at any time by Taskmann or its affiliate without liability to Taskmann or its affiliate
vi. are not redeemable for cash
vii. may expire prior to your use. In the event that the Taskmann affiliate reasonably determines or believes that the use or redemption of the Promo Code was incorrect, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Taskmann Terms, the Taskmann affiliate reserves the right to withhold or deduct credits or other features or benefits obtained by you or any other user through the use of Promo Codes.
User Provided Content
Taskmann may occasionally allow you to submit, upload, publish, or otherwise make available to Taskmann through the Taskmann Services textual, audio, and/or visual content and information, including commentary and feedback related to the Taskmann Services, submitting support tickets, and submitting entries for contests and promotions (“User Content”). Taskmann may do this at its sole discretion. Any User Content that you submit is still yours. However, by giving Taskmann your user-generated content, you grant Taskmann and its affiliates a free, perpetual, irrevocable, transferable license to use, copy, modify, distribute, publicly display, publicly perform, and otherwise exploit that user-generated content in any way, through any format or distribution channel now known or later developed (including in connection with the Taskmann Services and Taskmann’s business and operations).
You affirm and guarantee that
i. you are the sole and exclusive owner of all User Content or that you possess all rights, licenses, consents, and releases necessary to grant Taskmann and its affiliates the license to use the User Content as set forth above
ii. neither the User Content nor your submission, uploading, publishing, or other availability of such User Content nor Taskmann’s or its affiliate’s use of the User Content as permitted herein will infringe, misappropriate, or otherwise violate any third party.
Whether or not such material may be legally protected, you agree not to provide User Content that is slanderous, hateful, violent, obscene, pornographic, illegal, or otherwise offensive, as assessed by Taskmann in its sole discretion. In its sole discretion, at any time, for any reason, and without prior notice to you, Taskmann may review, monitor, or remove User Content, but it is not compelled to do so.
Network access and devices
To use the Taskmann Services, you must have access to a data network, which is your responsibility. If you access or use the Taskmann Services via a wireless-enabled device, your cell network’s data and messaging rates and costs may be applicable, and you are responsible for paying those rates and fees. To access and use the Taskmann Services and Applications and any updates thereto, you are responsible for purchasing and maintaining any suitable hardware or devices. Taskmann makes no promises regarding the functionality of the Taskmann Services, in whole or in part, on any specific hardware or gadgets. Additionally, the usage of the Internet and electronic communications may result in errors and delays that affect the Taskmann Services.
Payment
You are aware that using the Taskmann Services may subject you to payment for products or services obtained from a third-party provider (referred to as “Third Party Charges”). As the limited collection agent for the applicable third-party provider, Taskmann or one of its affiliates will enable your payment of the applicable third-party charges. Where required by law, applicable taxes will be included in third party charges. The Third-Party Charges you pay are final and non-refundable, unless Taskmann decides otherwise.
All Third-Party Charges are payable instantly, and Taskmann or a Taskmann associate will arrange payment using the selected payment method specified in your Account. You will then receive a receipt. You consent to Taskmann or a Taskmann affiliate using a backup payment method in your account, if one is available, on behalf of the Third-Party Provider in the event that your primary payment method for your Account is found to be invalid, expired, or otherwise unable to be charged.
You agree that a Taskmann affiliate may, at any time, at the Third-Party Provider’s direction or for any other reason in the Taskmann affiliate’s sole discretion, establish or modify Third Party Charges for any or all services or goods obtained through the use of the Taskmann Services, including when you select an additional service that entails an additional fee. Furthermore, you realize and agree that during periods of high demand, Third Party Charges applicable in specific geographic locations may significantly increase. Taskmann will make a reasonable effort to make sure that the Taskmann affiliate advises you of any potential third-party charges, but you’ll be responsible for any third-party fees incurred through your Account. You agree that the fact that a charge from Taskmann or a Taskmann affiliate appears on your payment card statement does not necessarily mean that Taskmann or the Taskmann affiliate actually sold the good or service; rather, it just means that Taskmann or the Taskmann Affiliate facilitated the transaction, and the actual Tasker is the one who is identified on your receipt.
You acknowledge that a Taskmann affiliate may occasionally offer Promo Codes to some customers, which could lead to different prices being charged for the same or similar services or items received by using the Taskmann Services. You acknowledge that such Promo Codes are given to you without charge, have no monetary value, cannot be used to purchase goods or services with actual money, cannot be transferred, and, unless you are also given access to them, have no impact on how you use the Taskmann Services.
Tips
The Third-Party Provider is expected to get compensation for the goods or services provided under this payment system. Taskmann does not designate any part of your payment as a tip or gratuity to the Third-Party Provider. You acknowledge and agree that while you are free to provide any Third-Party Provider that gives you services or items received through the Taskmann Services extra money as a tip, you are not required to. Gratuities are not required. You will have the chance to rate your experience and provide further comments on your Third-Party Provider after you have received the products or services you ordered through the Taskmann Services.
Cancellations
Prior to the arrival of a Third-Party Provider, you may choose to cancel your request for services; however, in that instance, a cancellation fee can apply. In accordance with the cancellation procedures of Taskmann or its affiliates, you may be entitled to a refund for any fees paid if the services are cancelled for any reason not attributable to you.
You can cancel your order at any moment before the third-party provider starts preparing your products or services if you buy goods or services from them. If the tasker started the service, you will no longer be able to cancel your purchase without paying a fee, which will not exceed the full cost of your requested items. You will also be charged the entire amount for the services you ordered from the Third-Party Provider if you cancel your order after the service has started. In some cases, Taskmann may provide a partial refund to you if you cancel prior to tasker starting the requested service, at its sole discretion.
Taskmann is dedicated to provide a fair cancellation policy, at its own discretion.
Repair, Cleaning or Other Fees
If you cause damage to an equipment or piece of property while using the Services, Taskmann may charge you a fee. Based on the kind of damage and its severity, Taskmann will decide the fee’s amount at its exclusive discretion. Before charging a fee, Taskmann maintains the right to confirm or otherwise demand documentation of the damages. Taskmann reserves the right to facilitate payment for the reasonable cost of such Repair or damage on behalf of the Third-Party Provider using your payment method designated in your Account. This will happen in the event that a Third-Party Provider reports the need for Repair or replacement and that request is verified by a Taskmann affiliate in the affiliate’s reasonable discretion. Such sums are non-refundable and will be transferred by Taskmann to the relevant Third-Party Provider.
As a result of or in connection with your failure to comply with these Taskmann Terms, you may also be held liable for additional fees or charges, including without limitation for transactions that could not be completed successfully.
Disclaimer
The Taskmann services are provided “as is” and “as available”. Taskmann and its affiliates disclaim all representations and warranties, express, implied or statutory, not expressly set out in these Taskmann terms (including any supplemental terms, where applicable), including any implied warranties of merchantability, fitness for a particular purpose and non-infringement, and make no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the Taskmann services or any services or goods requested by you through the use of the Taskmann services, or that the Taskmann services will be uninterrupted or error-free. Taskmann and its affiliates do not guarantee the quality, suitability, safety or ability of third party providers. You agree that the entire risk arising out of your use of the Taskmann services, and any services or goods requested by you through the use of the Taskmann services, remains solely with you, to the maximum extent permitted under applicable law. Taskmann does not control, manage or direct any third party providers. Third party providers are not actual agents, apparent agents, ostensible agents, or employees of Taskmann. Taskmann does not control, endorse or take responsibility for any user content or third party content available on or linked to by the services. Taskmann cannot and does not represent or warrant that the services or servers are free of viruses or other harmful components.
Liability
Taskmann and its affiliates shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of the services, even if Taskmann has been advised of the possibility of such damages. Taskmann shall not be liable for any damages, liability or losses arising out of:
i. your use of or reliance on the Taskmann services or your inability to access or use the Taskmann services;
ii. any transaction or relationship between you and any third-party provider, even if Taskmann has been advised of the possibility of such damages. Taskmann shall not be liable for delay or failure in performance resulting from causes beyond Taskmann’s reasonable control. In no event shall Taskmann’s total liability to you in connection with the services for all damages, losses and causes of action exceed one thousand Canadian dollars (CAD $1000).
The Taskmann services may be used by you to request and schedule services, goods, logistics with third party providers, but you agree that Taskmann has no responsibility or liability to you related to any goods, delivery or services provided to you by third party providers other than as expressly set forth in these terms.
Indemnity
You agree to indemnify and hold Taskmann and its affiliates and their officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
i. your use of the Taskmann Services or services or goods obtained through your use of the Taskmann Services
ii. your breach or violation of any of these Taskmann Terms
iii. Taskmann’s use of your User Content
iv. your violation of the rights of any third party, including Third Party Providers (“Losses”).
Governing Law
Disputes Resolution
All disputes will have to be resolved through arbitration. You will not be eligible to get money or other relief through a court proceeding.
Regarding this arbitration requirement, you are allowed to consult a lawyer for advice or representation.
All disputes arising out of or relating in any way to:
i. Term
ii. the Taskmann Services
iii. your access to or use of the Application
iv. advertisements, promotions, or oral or written statements related to the Applications or any other Taskmann branded product will, unless prohibited by law, be finally and conclusively decided by arbitration in accordance with the Arbitration Rules (“ADRIC Rules”) of the ADR Institute of Canada, Inc. (“ADRIC”). You may choose to have the arbitration in either English or French. The arbitrator may hold the arbitration in person, by telephone, or online, as he or she sees fit.
The ADRIC Rules are available by, for example, searching <www.google.ca> to locate “ADRIC Arbitration Rules” or by clicking here. You can also contact ADRIC at 1-877-475-4353 or <www.adric.ca>.
You will have to pay some fees to arbitrate, as described in the ADRIC Rules.
To resolve the disagreement, the party making the claim must first attempt informal negotiation with the opposing party in good faith for a period of not less than 30 days nor more than 45 days, unless an extension is agreed upon. Any otherwise relevant restriction term will be tolled during the negotiation period (temporarily suspended).
There is nothing in this that prevents you from submitting a claim to a government body.
You may decide to bring any specific claims of sexual assault or sexual harassment in court rather than through arbitration if you wish to do so. Taskmann acknowledges that you have a right to choose the venue for your specific sexual harassment or sexual assault claim, but does not renounce the enforcement under this provision.
Both the termination of this Agreement and either party’s bankruptcy does not affect this arbitration requirement. The other portions of it continue to apply even if one element is found to be void or unenforceable.
Other Provisions
Copyright Infringement
Claims of copyright infringement should be sent to Taskmann’s designated agent. Please refer to contact me page on Taskmann platform.
Communications
Taskmann reserves the right to send notice through a general notice on the Taskmann Services, electronic mail sent to the email address listed in your account, or by writing letter sent to the address listed in your account. If a written notice needs to be sent to Taskmann, you can do so by sending your communication to 56 Walter Havill Dr, unit 501, B3N 0C3, Halifax, Ns, Canada.
General
Without prior explicit consent from Taskmann, you are not permitted to assign or transfer these Taskmann Terms in whole or in part. You agree that Taskmann may assign or transfer these Taskmann Terms, in whole or in part, to any of the following parties:
i. a subsidiary or affiliate
ii. a party that buys Taskmann’s stock, business, or assets
iii. a party that becomes the successor by merger. As a result of your agreement with Taskmann or usage of the Taskmann Services, there is no joint venture, partnership, employment, or agency relationship between you and Taskmann or any Third-Party Provider.
The legality, validity, and enforceability of the remaining provisions in these Taskmann Terms will not be impacted if any provision of these Taskmann Terms is found to be unlawful, invalid, or unenforceable in whole or in part under any law. However, the entire provision or a portion of it will be deemed to not be a part of these Taskmann Terms in that case. In that case, given the content and intent of these Taskmann Terms, the parties shall replace the illegal, invalid, or unenforceable provision or part thereof with a provision or part thereof that is legal, valid, and enforceable and that, to the greatest extent permissible, achieves the same result as the illegal, invalid, or unenforceable provision or part thereof.
Taskmann does not tolerate the use of drugs or alcohol while carrying out a service for a customer. If you believe your tasker is under the influence of some substance, please contact us as soon as possible through our contact us page.